![]() However, we will refund your express fee (if you have paid) to your account within 24 hours. The tariff is beyond our control, so we cannot guarantee that there is no tax, and we will not bear any tax. What should I do?įor the benefit of our customers, please understand that we have to send your order by ordinary mail. I paid for speeding up transportation, but I'm in a country that needs tariffs. ![]() How much import duty will be levied depends on the customs policy of each country. ![]() The receiving party / buyer is responsible for any customs fees that may be charged at the time of delivery. Please note that we are not able to list the goods as gifts or fill in the amount lower than the actual product price on the customs declaration form. When customs clearance is required, it may cause delay beyond our initial delivery estimate. Customs and tax policies vary widely from country to country you should contact your local customs for more information. The additional costs of taxes or customs clearance must be borne by the payee we cannot control these costs or predict their amount. In some cases, VAT or other taxes, duties or fees will be levied in your destination country. Is there any extra charge for international transportation? Unfortunately, because the customs policies and import taxes vary greatly from country to country, we can't control these costs or tell you what they are.īefore placing an order, it's better to contact the local customs to know the current charging situation, so you won't be surprised by the unexpected charging. These fees must be paid by the recipient of the package (this also applies to retail and wholesale customers). Has this date passed?Īny tariff or import duty will be imposed on the package when it arrives in the destination country. There is an estimated delivery date on your order confirmation email. If your order does not arrive before the expected delivery date, we will help. If you plan to purchase an urgent order, please contact customer service. The costs may differ according to the weight and dimensions of the package, the destination country or region. Shorten the time to make your dress by selecting the urgent order. Please note that select the expedited shipping does not change the estimated shipping date, but your estimated delivery date should improve. If 48 hours have passed and you are still unable to track your order, please contact us. Please note that you may not be able to track each shipment notification email you receive for the first 24-48 hours. If you have a tracking or delivery confirmation number, you can track your package through the carrier's website. Please log directly into your dbrbridal account and check my order. Shipment information - tracking number, shipment method, etc. They will be calculated automatically on the checkout page. Transportation cost is calculated separately according to the quantity and weight of items in each order and the selected transportation method. Where can you send it? How much is the charge? In this case, please wait for your order to arrive on the next working day. ![]() Please note that no delivery will be made on any public holiday dates in your country. Once your order arrives in your country, it will be delivered to the internal postal service according to standard delivery procedures. Your order will be sent by the most suitable carrier, depending on size and weight. Our carrier delivers work during normal business hours and may need to sign the receipt, so we suggest that your order should be delivered to an acceptable address. You can see your package delivery information and tracking number in the dbrbridal account so you can follow its journey: just log in to your account and view the information in my order.įreight is automatically calculated on the checkout page when destination and delivery service are selected. Regular transportation and all express transportation services have tracking services. After entering the shipping address, you will see the available shipping services. Most of the countries we ship to have regular, standard and fast shipping services. United States, France, Germany, United Kingdom, Australia, New Zealand, Canada, Ireland, Switzerland, Sweden, Italy, Austria ![]()
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